BEST CARE – Immediate help in emergencies

Supplementary insurance for guaranteed referral to a specialist

Nobody likes being ill – and least of all being seriously ill. But what happens if there is a serious or even life-threatening illness? Acting quickly is of the essence! Your health is at stake, after all, or that of your child! With BEST CARE, we will get you to a top expert as quickly as possible in case of a serious illness.

Our services

We do everything to ensure that everything is done for you!

24 hours a day & 7 days a week

Serious and life-threatening illnesses admit of no delay! With BEST CARE, we guarantee fast help so that you will have the right physician and specialist by your side immediately in an emergency. We promise that you will be seen by a specialist or provided with a specialist’s opinion within five working days (Mon – Fri). You will be provided with a detailed recommendation (second opinion) for further treatment. If an operation is necessary, we will organize the date.

BEST CARE is the optimal supplement if you are insured with our COMPLETE, EASY HEALTH, PLUS HEALTH, COMPACT HEALTH or HOSPITAL HEALTH policy.

BEST CARE provides coverage for the most common serious and potentially life-threatening illnesses. Costs will be covered to the tariff-related extent for illnesses requiring inpatient hospital treatment:

At a glance

Up to the age of 20:

  • Congenital abnormalities, such as heart defects or cleft lip and palate
  • All malignant tumours, such as leukaemia
  • Benign tumours of the nervous system, such as pituitary tumour
  • All chronic physical illnesses, such as diabetes, rheumatism, asthma, epilepsy, Crohn’s disease as well as heart and kidney diseases
  • All complications after accidental injuries, such as bone malpositioning or restriction of mobility, including the effects of poisoning.

Aged 20 or older:

  • All malignant tumours, such as lung cancer, bowel cancer, breast cancer and skin cancer
  • Benign tumours of the nervous system, such as meningioma or tumour of the auditory nerve
  • All heart diseases, such as narrowing of the coronary vessels and cardiac arrhythmias
  • All arterial vascular diseases, such as abdominal aortic aneurysm and narrowing of the femoral artery
  • All spinal diseases that impact on nerves, such as a slipped disc and narrowing of the spinal canal
  • All illnesses of and injuries to the knee joint, such as arthrosis and cruciate ligament tear
  • All illnesses of and injuries to the shoulder joint, such as arthrosis and ligament tear
  • Complications of accidental injuries, such as paralytic symptoms, restriction of mobility

Our products are also available from the LALUX Group.

Contact

Our address and postal address

ADDRESS:
DKV Luxembourg S.A.
11-13, rue Jean Fischbach
L-3372 Leudelange

Our offices are open from 8:15 am to 5:00 pm.

POSTAL ADDRESS:
DKV Luxembourg S.A.
B.P. 845
L-2018 Luxembourg

Our service telephone

We are available to you 24 hours a day on 7 days a week!

Your direct line to DKV Luxembourg: Our customer service centre will gladly help you on the telephone!
Ring us at:

 

+352/42 64 64-1

DKV Luxembourg S.A.

11-13, rue Jean Fischbach
L-3372 Leudelange

T: +352/42 64 64-1
info@dkv.lu

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DKV Luxembourg S.A.

11-13, rue Jean Fischbach
L-3372 Leudelange

T: +352/42 64 64-1
info@dkv.lu

Google Maps

Agency Mertens

bureau: westPOINT Luxembourg S.à.r.l.
69, Géidgerweeg
L-9980 Wilwerdange

T: +352/42 64 64-326
info@dkv.lu

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Hauptagentur Altmeyer & Beer

bureau: 2, rue Haute
L-6680 Mertert

T: +352/42 64 64-1
info@dkv.lu

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