Commissariat aux Assurances
11, rue Robert Stumper
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By consulting the website, the user fully accepts the conditions listed below.
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Any reproduction, representation, translation, adaptation or distribution, in whole or in part, of the website contents on any medium or by any process whatsoever, constitutes an infringement, and is prohibited without the express authorization and consent of DKV.
This website is intended for DKV customers, and more broadly, for anyone interested in the products and/or services offered by DKV.
Every effort has been made to ensure the accuracy of the information contained on this website. However, no guarantee can be given that all information is correct.
DKV cannot be held liable for any inaccurate, incomplete or erroneous information, or for any falsified or manipulated information.
DKV reserves the right to modify the content of the website or to make it inaccessible.
The content of this website is provided for information purposes only.
The websites outside the DKV site, in particular the websites of the DKV partners with a hypertext link to the present site, are not under the control of DKV, which consequently declines any responsibility as for their contents and their accessibility. The user is solely responsible for their use.
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DKV undertakes to implement, in the shortest time possible, all actions necessary to restore the functioning of the website and its accessibility.
It undertakes to make its best efforts to secure access, consultation and use of information in accordance with the state of the art. There are risks and limits to the Internet, and the Internet user is solely responsible for the use he makes of the information. The information and opinions contained on the website www.dkv.lu can in no case be considered as formal advice that is binding to DKV and/or its authors. The services and data are provided for information purposes only.
DKV cannot be held liable for any direct or indirect, material or immaterial damage caused by the use of the website, and in particular in connection with its interruption, shutdown or malfunction that may result from shutdown for the maintenance or repair of DKV’s computer system, technical breakdowns or overloading of the network, interruptions of the telecommunications networks, errors, negligence or faults of suppliers or a third party, as well as any computer viruses originating from the Internet.
DKV undertakes, without this constituting a performance obligation, to put in place all the necessary means to guarantee the security and confidentiality of the data transmitted to the user, but reminds users that the confidentiality of correspondence is by no means guaranteed on any Internet network.
Neither DKV nor any of its information provider partners can be held responsible for errors, omissions, alterations or delays in updating the information and their possible consequences in the context of their use. Under no circumstances shall they be held liable for direct or indirect damage resulting from access to or use of the site.
Internet users are aware of the nature of the Internet, particularly its technical performance and response times for consulting, querying or transferring information. It is therefore the user’s responsibility to take all appropriate measures to protect his own data and/or software from contamination by viruses propagated via the DKV site and/or information. It is also the responsibility of Internet users to properly equip themselves to access and use the services offered, particularly in the areas of information technology, telecommunications and security, and to maintain the equipment.
The user makes use of the website under his own responsibility.
All data collected via the website is subject to the provisions of consumer legislation and governed by these terms.
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All access to or use of the website is at the user’s own risk.
It is the responsibility of the Internet users to take all appropriate measures to protect their own data and/or software from contamination by viruses or any other hacking process propagated on the Internet.
Note that DKV does not send any e-mails with the purpose of collecting confidential information (access codes, passwords or bank account numbers).
If such e-mails are received, it is strongly recommended that users immediately inform DKV, and under no circumstances provide the confidential information requested electronically.
DKV cannot be held responsible in the event of diffusion of confidential information by the user himself.
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This website is subject to Luxembourg legislation and regulations.
Luxembourg laws and regulations are exclusively applicable.
Exclusive jurisdiction is given to the Luxembourg Courts to hear any dispute arising in connection with the use, interpretation and execution of the information and data appearing on this website.
Only the French version of the DKV website is deemed authentic and shall have the force of law.