Suggestions and complaints

In order to constantly improve our quality of service, DKV Luxembourg S.A. is open to suggestions and criticism and always endeavours to examine proposed improvements and to improve its customer service.

If you would like to send us positive criticism or suggestions, or if you are dissatisfied with DKV Luxembourg S.A.'s customer service, you can send us an e-mail to feedback@dkv.lu or fill in the form:

If you have any questions, please consult our "Complaints management policy".