Must changes in the debit orders or bank details always be provided in writing?

These changes must always be communicated in writing by e-mail, fax or mail, stating the insurance number. If the bank account for the premium debit process changes, we will always need this direct debit order in writing in the original for forwarding it to your bank.

• SEPA direct mandate form for private clients
• SEPA direct debit mandate form for corporate clients