Accessibility statement
DKV Luxembourg S.A., member of the LALUX Group undertakes to make its digital services and content available and accessible to all, including people with disabilities.
We strive to continuously improve the user experience for all our visitors and apply recognised accessibility standards, in particular WCAG 2.2 and the European standard EN 301 549.
This accessibility declaration concerns LALUX’s website, available at the following address: https://www.dkv.lu.
Status of compatibility with requirements
This website complies in part with the European standard EN 301 549 and the general reference framework which implements it, due to the elements listed below.
Inaccessible content
DKV Luxembourg continues to work on optimising the elements that do not yet comply with the relevant standards:
- On all pages, the contrast between text and background is too low.
- On several pages, some form fields do not have labels. Navigating to these fields with screen readers is difficult.
This statement was created on 9.1.2026 using Eye-Able® technology from Web Inclusion GmbH. For more information about Web Inclusion GmbH, please visit https://eye-able.com/home. Eye-Able Report ® – a product of Web Inclusion GmbH – has successfully passed all machine-verifiable test stages.
Comments and contact details
Do you have a comment or remark about the accessibility of this site? If so, please contact us. We’ll let you know how we’re getting on with our digital accessibility work. We’ll answer your questions as soon as possible, but no later than the legal deadline of one month. Thank you for your feedback. You can contact us at the following address:
In the event of an unsatisfactory response, you also have the option of informing the Information and Press Service, the body responsible for monitoring accessibility, via its online complaint form, or the Mediator of the Grand Duchy of Luxembourg.